Worldventures Marketing LLC

  • Senior Luxury Travel Advisor

    Job Location US-TX-Plano
    Posted Date 4 weeks ago(1/22/2019 11:31 AM)
    ID
    2018-3614
    Category
    Rovia
    # of Openings
    2
    Position Type
    Full-Time [F]
  • Overview

    Rovia, an industry-leading travel and lifestyle service provider, is currently sourcing for a Sr. Luxury Travel Advisor to be based in our Plano headquarters or remotely from home.  Rovia powers exceptional travel and lifestyle products and experiences across the globe in a fast-paced environment.  If you are prepared to grow your career, wear multiple hats, and be part of a growing team with a focus on exceptional service, this may be the role for you.

    Rovia is a member of the world’s leading luxury travel organization, Virtuoso, and specializes in the luxury leisure travel market.

    Responsibilities

    - Book travel for high ranking members
    - Provide excellent customer service to all members wishing to schedule vacation travel
    - Responsible for processing client inquiries and providing efficient and accurate travel details as required
    - Arrange all types of domestic and international travel for air, car, cruise, hotel, transfers, rail and activities utilizing a variety of Vendors and Booking Systems
    - Be the ‘go to’ Travel Advisor our customers need by providing expert travel recommendations
    - Ensure exceptional customer service while coordinating travel policy responsibilities; effective use of computer systems and phone call management
    - Build and leverage relationships with peers while coordinating interdepartmental responsibilities
    - Research and curate client travel inquiries and conduct necessary follow-up to ensure customer needs and sales goals are met
    - Effectively serve multi-cultural travelers and handling multiple clients
    - Build client relationships by taking incoming calls
    - Meet or exceed established sales targets by executing sales strategies and call prioritization
    - Work within GDS to secure flights, hotels, and car rentals for members as requested
    - Engage in team meetings and/or training sessions to build knowledge base and awareness of company initiatives

    Qualifications

    • 5+ years of travel industry experience, with at least 2 years focused on luxury leisure travel
    • High school diploma or equivalent
    • 5+ years of GDS experience (Sabre and/or Amadeus)
    • In depth knowledge of world geography including the fastest, most cost effective and preferred routing options
    • Multiple language skills are a plus
    • Previous experience working in Virtuoso network highly preferred

     

    Rovia develops global travel and lifestyle products with industry-leading companies around the world. Our business fosters mutual success through the power of three key elements: inspiration, innovation and integration. Rovia proudly offers competitive salaries and benefits including but not limited to Medical, Dental, Vision, Life / AD&D, FSA, 401K and a robust vacation and holiday package.

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