Rovia, an industry-leading travel and lifestyle service provider, is currently sourcing for an Air Ticketing Agent to be based in our Plano headquarters. Rovia powers exceptional travel and lifestyle products and experiences across the globe in a fast-paced environment. If you are prepared to grow your career, wear multiple hats, and be part of a growing team with a focus on exceptional service, this may be the role for you.
The Air Ticketing Agent provides timely responses to customer inquiries by telephone and/or e-mail in an in- or outbound service center, consistent with service and quality standards. This individual processes customer orders, bills and accounts, and applications for service, maintenance and termination. Additionally, troubleshoots and resolves customer complaints.
Rovia develops global travel and lifestyle products with industry-leading companies around the world. Our business fosters mutual success through the power of three key elements: inspiration, innovation and integration. Rovia proudly offers competitive salaries and benefits including but not limited to Medical, Dental, Vision, Life / AD&D, FSA, 401K and a robust vacation and holiday package.